Below you can find the list of possible smart values for SLA:
{{sla.breached}} - SLA breach: true or false.
{{sla.remainingTimeInPercent}} - returns time remaining until SLA breach in percent (e.g. 15%).
{{sla.remainingTime}} - returns time remaining until SLA breach (e.g. 2h 12m 40s).
{{sla.spentTime}} - returns time spent after SLA clock was started (e.g. 1h 10m 30s).
{{sla.spentTimeInPercent}} - returns time spent on the issue in percent (e.g. 45%).
{{sla.state}} - SLA metric state (e.g. Active, Finished..).
{{sla.deadline}} - SLA metric deadline (e.g. 18/Jan/24 4:15 PM).
{{sla.negotiatedStartDate}} - returns SLA metric start time (applies if Negotiated start date is set for the current goal) e.g. 19/Jan/24 1:15 PM.
{{sla.negotiatedEndDate}} - returns SLA metric end date (applies if Negotiated end date is set for the current goal) e.g. 19/Jan/24 12:15 PM.
{{sla.timeOnHold}} - returns time the SLA Metric was paused (e.g. 11m 30s).
{{sla.timeOnHoldInPercent}} - returns time SLA Metric was paused in percent (e.g. 10%).
{{sla.timeActive}} - time SLA Metric was in Active state (e.g. 2h 34m 10s).
{{sla.timeActiveInPercent}} - returns the percentage of time SLA Metric in active state (e.g. 40%).
{{sla.timeInGoal}} - time in the current goal (applies if the current goal is set as a fraction of time) e.g. 1h.