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SLA States:

  • Active - measuring is in progressActive 
  • On Hold - measuring is paused
  • Finished - measuring is finished and time limit has not been breached
  • Exceeded - measuring is finished but time limit has been breached
  • Cancelled - SLA Metric was cancelled

 

 

Colour status:

  • Green - more than 75% remaining time available  
  • Blue - 50-75% remaining time time available 
  • Yellow - 25-50% remainingtime available 
  • Brown - 0-25% remainingtime available
  • Red - time limit breached

...

  • Light Grey - calculation is not started
  • Grey - SLA Metric was cancelled