...
This applies to Service, Software and Business projects.
| Info |
|---|
Note: This instruction assumes that Automation for Jira app is already installed on your Jira instance. A full installation guide can be found here. For all of the following procedures, you must be logged in as a user with the Jira System Administrators global permission. |
Adding Automation Event provider
Log in as a user with the 'Jira Administrators' global permission.
Navigate to Admin menu → Manage apps. Select SLA PowerBox → Notification Providers to open the SLA Notification Providers page.
Click the Add Provider button.
Select Automation Event → Next.
Fill in the Name and optional Description.
Confirm your choice with the Create button.
Adding an Automation rule
Log in as a user with the 'Jira Administrators' global permission.
Navigate to the project → Project settings → Project automation.
Switch between Project rules and Global rules if needed → click Create rule.
- As a trigger select SLA PowerBox Notification Trigger.
4.1. SLA Provider: select an automation event created in the previous step.
4.2. SLA Agreement: select an Agreement for which you want to apply the rule.
4.3. SLA Notification: select a Notification Scheme for the rule → click Save notification selection.
5. Click Save to confirm.