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SLA PowerBox integration with Automation for Jira allows the creation of a notification for any SLA event that can further trigger the Jira actions.

This applies to Service, Software and Business projects. 

Note: This instruction assumes that Automation for Jira app is already installed on your Jira instance. A full installation guide can be found here.

For all of the following procedures, you must be logged in as a user with the Jira System Administrators global permission.

Adding Automation Event provider

  1. Log in as a user with the 'Jira Administrators' global permission.

  2. Navigate to Admin menu → Manage apps. Select SLA PowerBox → Notification Providers to open the SLA Notification Providers page.

  3. Click the Add Provider button.  

  4. Select Automation Event → Next.

  5. Fill in the Name and optional Description.

  6. Confirm your choice with the Create button.  

Adding an Automation rule

  1. Log in as a user with the 'Jira Administrators' global permission.

  2. Navigate to the project → Project settings → Project automation.

  3. Switch between Project rules and Global rules if needed → click Create rule.

  4. As a trigger select SLA PowerBox Notification Trigger.   

           4.1. SLA Provider: select an automation event created in the previous step. 

           4.2. SLA Agreement: select an Agreement for which you want to apply the rule.

           4.3. SLA Notification: select a Notification Scheme for the rule → click Save notification selection.

     5. Click Save to confirm.

     











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